YOUR HEALTH AND SAFETY IS OF UPMOST IMPORTANCE
Our thoughts go out to the people who have been affected and we appreciate the extraordinary efforts by our healthcare workers, local government personnel and first-responders.
During the Cornoavirus crisis, New York Water Taxi, as an essential business, continues to follow all regulations and recommendations for safety, including the following:
Every employee is screened for Covid-19 symptoms every day at the start of their shift. If an employee is exhibiting Covid-19-related symptoms, he or she will be sent home immediately.
We have additional protocols regarding how our employees can safely return to work.
Every employee is required to wear a face covering and, for those who work directly with customers, gloves.
Every customer is required to wear a face covering while boarding and disembarking and is strongly suggested to wear it while on board.
Ticket collection by our employees is contactless wherever possible; paper tickets are dropped in a secure container. We are also encouraging all passengers and partners to utilize mobile devices for ticketing.
To facilitate social distancing, seating on our boats is controlled and limited to 50% of capacity. Customers are encouraged to sit in clearly marked locations. Guests are separated by six feet while waiting on lines.
Commonly touched areas including ticket machines, rails and handles on boats are frequently sanitized throughout the day.
Every active vessel is thoroughly cleaned and sanitized after every cruise.
Hand sanitizers are available at key locations.
For specific details, or if you need to reach us for any reason, just send us an email at [email protected].